3 minute read

Shopify for B2B: Exploring Approval Hierarchies

Shopify is a popular platform for eCommerce businesses, providing them with everything they need to set up and manage an online store. However, many often wonder if Shopify is right for B2B organizations. A common concern is whether Shopify has the ability to enable approval hierarchy for B2B transactions.

Approval hierarchies refer to the process of obtaining approvals at various levels in an organization. In the B2B world, this often applies when multiple people or departments need to sign off on a purchase before it can be finalized. This could include anything from getting manager approval to requiring approval from the finance team or even getting approval from the CEO.

In B2B transactions, this process can be quite complex and involve many people with different levels of authority. Does Shopify have the ability to support these types of approval processes? The answer is yes.

While Shopify may not have a built-in feature specifically for approval hierarchies, it does have options that you can use to achieve a similar result. For example, Shopify Plus, the enterprise-level version of the platform, offers a feature called “Shopify Flow” that enables custom workflow automation. This can be used to create a specific approval process based on the unique needs of the organization.

Additionally, Shopify offers integrations with various third-party applications that can be used to streamline your approval processes. Apps like “Orderhive,” “Order Printer,” and “OrderDesk” provide features for approving orders, tracking status, and customizing workflows.

On top of these options, Shopify also offers multiple user accounts and permissions. This means that an organization can set up different accounts with specific permissions for individual users. In this way, organizations can restrict access to certain areas of the store, preventing unauthorized transactions.

While Shopify may not have a built-in approval hierarchy feature, it usually offers several options that you can use to achieve a similar result. With customizable workflows, integration with third-party applications, and multiple user accounts and permissions, B2B organizations can easily set up and manage an eCommerce store on the Shopify platform.

So if you’re a B2B organization and are considering Shopify for your eCommerce needs, you can rest assured that it will be able to adapt to your approval hierarchies and provide a seamless customer experience.

Ready to expand your B2B business with Shopify Plus? Silk Can Help.