3 minute read

Shopify’s Analytics Tools Guide B2B Buyers’ Purchasing

In today’s competitive business landscape, a strong online presence is critical to success. For this reason, many B2B companies turn to Shopify for their eCommerce needs. Shopify not only provides businesses with an easy-to-use platform to sell their products, but also offers a wide range of reporting and analytics tools that help B2B buyers make informed purchasing decisions.

First and foremost, Shopify’s reporting dashboard gives B2B buyers access to a wealth of data to track their purchases. From sales reports to customer insights, the dashboard provides a comprehensive overview of your company’s performance. This feature is especially valuable for B2B buyers who need to closely monitor their expenses and make sure they’re getting the most bang for their buck. With access to real-time data, B2B buyers can make informed decisions and adjust their purchasing strategy as needed.

In addition to the reporting dashboard, Shopify also offers advanced analytics tools such as Google Analytics integration. This enables B2B buyers to track website traffic, monitor conversion rates, and gain valuable insights into customer behavior. This data helps B2B buyers better understand their target audience and target their marketing efforts to the right customers. This also leads to more efficient and effective decision-making when purchasing products from B2B sellers.

Additionally, Shopify offers built-in customer profiles that provide B2B buyers with detailed information about their past orders and preferences. This feature helps B2B buyers understand their customers’ needs and purchasing patterns, helping them make relevant product recommendations. By leveraging this data, B2B buyers can provide their customers with a personalized and seamless shopping experience, ultimately leading to greater customer satisfaction and retention.

Additionally, Shopify offers an abandoned cart recovery feature that sends emails to customers who left items in their cart without completing their purchase. This is a powerful tool for B2B buyers because it helps them close more deals and increase sales revenue. By understanding why customers abandoned their cart, B2B buyers can improve their website and checkout process to provide their customers with a smooth and hassle-free shopping experience.

Overall, Shopify offers a robust set of reporting and analytics tools designed to help B2B buyers make more informed purchasing decisions. With data-driven insights and an easy-to-use platform, Shopify empowers B2B buyers to understand their customers, track their performance, and optimize their purchasing strategies.

Ready to expand your B2B business with Shopify Plus? Silk Can Help.