Are audit trails available to track invoice search activity in the Epicor P21 Customer Portal? In today’s fast-paced business world, tracking and monitoring transactions is critical to ensuring accuracy, accountability, and security. With the rise of eCommerce and online portals, tracking invoice search activity has become even more important for businesses, especially those using enterprise resource planning (ERP) systems like Epicor P21.

As companies continue to adopt eCommerce platforms, having a transparent and efficient way to track and monitor invoice search activity is critical to maintaining compliance and integrity. Epicor P21 is a popular ERP system used by companies to manage operations, customer relationships, orders, and financial data. Through the system’s customer portal, customers can access their accounts, view inventory, place orders, and track order status.

Although the customer portal is very efficient and convenient, companies must ensure that all transactions and activities are accurately recorded and monitored for compliance. One of the main concerns for businesses using the Epicor P21 Customer Portal is whether audit trails are available to track invoice searches. To answer this question, let’s first understand what audit logs mean.

In simple terms, audit logs are records of activities within a system. They provide detailed information about various actions such as logins, system changes, file accesses, and transactions. Audit logs serve as a record of the truth, allowing companies to track and monitor activity to ensure compliance and detect suspicious activity.

Are audit trails available to track invoice search activity in the Epicor P21 Customer Portal? The answer is yes.

The customer portal has robust auditing features that allow businesses to monitor all invoice search activity. This means that every time an invoice is searched, the system records the user, date and time, and other relevant details. This information is critical for businesses to track invoice retrieval activity, ensure transparency, and minimize errors.

While the customer portal auditing capabilities are useful, businesses can further improve their tracking and monitoring by integrating Adobe Commerce, a powerful eCommerce platform, with Epicor P21. This integration allows businesses to have a centralized view of all eCommerce activity, including searching for invoices, orders, inventory, and more. This integration provides improved visibility, accuracy, and control over eCommerce transactions, allowing businesses to track and monitor activity more efficiently.