Epicor P21 is a robust and comprehensive Enterprise Resource Planning (ERP) software designed specifically for the wholesale trade. One of the key features is the customer portal, which provides customers with a secure and easy way to access information such as order status, product availability, and pricing. However, as technology continues to evolve and upgrades are released, it is important that Epicor P21 Customer Portal extensions remain compatible with the ERP system.

In order for the extensions to continue to function smoothly and effectively, support options are required. One of the main support options for Epicor P21 Customer Portal extensions is Epicor itself. As an ERP system provider, Epicor offers comprehensive support for all of its products, including the customer portal. This support includes regular updates and patches to ensure compatibility with the latest versions of P21 and other software. Epicor also provides troubleshooting support and takes care of any technical issues.

Another option for support is Epicor’s network of certified partners. These partners have expertise and expertise in Epicor products, including the Epicor P21 Customer Portal. They offer a variety of support services such as system upgrades, customizations, and integration with other business systems. Additionally, they can provide training and resources to help customers optimize their use of P21 and its extensions.

In addition to Epicor and its partners, there are also independent software vendors (ISVs) that offer support for Epicor P21 Customer Portal extensions. These providers create and sell customer portal add-ons and extensions, such as advanced reporting and analytics tools. In addition, they provide support for their products and ensure compatibility with P21 through regular updates and patches.

Epicor P21 users also have access to a community of fellow users where they can share knowledge, share tips and tricks, and seek help with any issues they may encounter. The Epicor User Group (EUG) and the Epicor P21 User Community are two online forums where users can collaborate and support each other.

In summary, Epicor P21 Customer Portal extensions have multiple support options available to ensure continued compatibility with the ERP system. This includes support from Epicor, its certified partners, independent software vendors, and peer support from the Epicor user community. With these support options, customers can be assured that their customer portal extensions will continue to function smoothly and efficiently.