Epicor P21 is a premier enterprise resource planning (ERP) software solution that helps businesses streamline operations and increase efficiency. One of the most important features is the customer portal, where customers can access their account information and manage their purchases. There is an invoice search feature in the customer portal that allows customers to view and track their invoices. However, with cybercrime and data breaches on the rise, it is essential for companies to ensure the security of customer data.

What security measures are in place to protect customer data when using the invoice search feature in the Epicor P21 Customer Portal? First and foremost, Epicor P21 has robust security protocols to protect customer data. The ERP software follows industry-standard encryption methods such as Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES) to encrypt all data sent between the customer’s browser and the server. This means that all information, including invoices, is sent in a secure and encrypted format, making it extremely difficult for hackers to access or decrypt.

In addition to encryption, Epicor P21 also implements strict user authentication measures. Customers must provide a unique username and password to access the Customer Portal. This ensures that only authorized users can view and manage their invoices.

The ERP software also has options for multi-factor authentication, which requires users to enter a one-time code sent to their email address or phone to access their account. This provides an additional layer of security and makes unauthorized access more difficult.

Furthermore, Epicor P21 continuously monitors customer data and activity in the customer portal. The software has built-in fraud detection, anomaly detection, and intrusion detection systems that alert administrators to unusual activity. This allows for quick intervention in the event of security breaches or suspicious activity.

On top of that, Epicor P21 has strict data access controls to ensure that only authorized individuals have access to customer data. ERP software follows the principle of least privilege, which means that each user is granted only the minimum level of access necessary to perform their tasks. This minimizes the risk of a data breach or unauthorized access.

In short, Epicor P21 takes data security seriously and has robust security measures to protect customer data. From encryption to user authentication to strict data access controls, ERP software ensures customer information remains secure when using the invoice search functionality in the customer portal.