Are you an Epicor P21 customer and often notice discrepancies in your invoices? Wondering if self-service options are available in the Epicor P21 Customer Portal to resolve these discrepancies? You are not alone.

Many customers face similar challenges and are looking for an easy and effective way to eliminate discrepancies in their invoices. Fortunately, the Epicor P21 Customer Portal offers several self-service options that allow you to easily and quickly resolve any invoice discrepancies.

First, the Epicor P21 Customer Portal includes a feature called “Invoice Search” that allows customers to view invoices online. This easy-to-access feature allows you to search for invoices by invoice number, order number, or even a specific date range. This means you can easily track and identify any invoice discrepancies without having to contact customer service.

When discrepancies are detected, the “Disputed Invoice” function is also available in the customer portal. This allows you to report a dispute directly through the portal. You can provide details of the discrepancies along with any supporting documents and submit them for review. This way, you can quickly solve the problem without having to call customer service or send emails.

In addition to self-service options, the Epicor P21 Customer Portal also offers a “Customer Service Ticket” feature. This allows you to submit a request if you have any questions or concerns regarding your billing. The customer service team will then respond to your request and work with you to resolve any discrepancies.

If you prefer a more direct approach to resolving discrepancies, the Customer Portal also has a “Contact Us” feature. This allows you to contact customer service via email or telephone. You can quickly contact a representative who will help you resolve any billing discrepancies.

Overall, it’s clear that the Epicor P21 Customer Portal offers a variety of self-service options that allow customers to resolve billing discrepancies. Features such as invoice search, invoice disputes, customer service requests, and contact us provide customers with easy and convenient ways to resolve any invoice-related issues. These self-service options not only save you time and effort, but also provide a smoother and more efficient process for managing invoice discrepancies. So the next time you encounter a bill discrepancy, remember that the Epicor P21 Customer Portal is here to help.