3 minute read

Streamlining Order Search: The Epicor P21 Customer Portal

As businesses continue to adopt new technologies and systems to optimize their operations, one tool that has proven invaluable is the Epicor P21 Customer Portal. This powerful software allows customers to view orders, check inventory levels, access pricing information, and much more. A question many businesses have is whether customers can search for orders using their order number in the Epicor P21 Customer Portal. The short answer to that question is yes. The Epicor P21 Customer Portal allows customers to search for their orders based on their order number, making it easy for them to track the status of their purchases and stay informed about their deliveries. This feature is a game-changer for businesses, saving them time and resources by reducing the number of questions and phone calls from customers about their orders.

One of the key benefits of the Epicor P21 Customer Portal is its seamless integration with Adobe Commerce, formerly known as Magento. This powerful eCommerce platform is used by thousands of businesses around the world and its integration with the Epicor P21 Customer Portal ensures a streamlined and efficient ordering process.

Using the order number to search for orders in the customer portal is a simple process. Customers simply need to log into their account on the portal and navigate to the “Order History” section. From there, they can enter their order number in the search bar and the portal will display all the relevant information about that order.

This feature is especially useful for customers who have multiple orders, as it allows them to quickly find the order they are interested in without having to navigate through a long list of orders. It also allows customers to check the status of their order in real time, so they can be sure that their purchase is being processed.

In short, the integration of the Epicor P21 Customer Portal with Adobe Commerce and the ability to search for orders using the order number is a useful feature for both businesses and customers. It improves the customer experience by providing quick and easy access to order information and reduces businesses’ workload by reducing the number of questions about order status. As more businesses continue to adopt this powerful software, we can expect even more seamless integrations and features that further improve the customer experience.

Ready to boost sales with the Epicor P21 Customer Portal?