Epicor P21 is a popular ERP (Enterprise Resource Planning) software that helps companies streamline operations, manage inventory, and facilitate financial transactions. One of the key features of Epicor P21 is the customer portal, which serves as a central hub for interaction between the company and its customers. Not only does the portal enable customers to place orders and track shipments, but it also offers a wide range of reporting capabilities that help companies gain valuable insight into their operations.

The Epicor P21 Customer Portal has a user-friendly interface that allows customers to quickly and easily access the information they need. One of the most important reporting capabilities of the portal is the ability to generate reports in real time. These reports provide companies with up-to-date information on customer purchasing behavior, sales trends, and inventory levels. This enables companies to make data-driven decisions to improve their operations and meet the needs of their customers.

Another important customer portal reporting option is the ability to track order status. Customers can log in to the portal and check the status of their orders, including expected delivery date and any delays. The portal also allows customers to track previous orders and access invoices, simplifying the order tracking and management process. This helps companies streamline order processing and provide better customer service.

In addition to real-time reporting and order tracking, the Epicor P21 Customer Portal also provides detailed product information. Customers can search for products and view specifications, photos, and prices. This allows companies to provide customers with accurate and timely information, which streamlines the sales process.

The customer portal also allows companies to create custom reports based on their specific needs. Companies can select the type of data they want to include in the report and generate it in just a few clicks. This gives companies the flexibility to analyze the data they need to make informed decisions. Additionally, a customer portal can help companies increase efficiency and reduce costs through advanced analytics. Using these analytics, companies can identify areas for improvement and make data-driven decisions to optimize their operations.

To summarize, the Epicor P21 Customer Portal offers a comprehensive set of reporting features that provide companies with real-time data to make informed decisions. With an easy-to-use interface and advanced analytical features, this tool is a valuable asset for companies looking to improve customer service, streamline operations, and drive business growth.