3 minute read

Epicor P21 Customer Portal: A Guide to Guided Tours

The Epicor P21 Customer Portal is a powerful tool that helps users manage their accounts, orders, and more. However, for new users, navigating the portal can be overwhelming. This is where tours can be incredibly helpful. Tours are interactive, step-by-step tutorials that guide users through the various features and functionality of the Epicor P21 Customer Portal. They provide users with comprehensive knowledge of the platform and make it easier for them to navigate and use the features.

One of the main benefits of tours is that they help users familiarize themselves with the portal’s interface and features in a structured and organized way. This eliminates the need for trial and error and shortens the learning curve for new users. Additionally, tours are often tailored to a specific company’s workflow, making the transition to the new platform even smoother.

Key features of the Epicor P21 Customer Portal that can be covered during a tour include managing customer accounts, viewing order history, creating and tracking orders, accessing price and availability information, creating and managing offers, and more. This comprehensive, step-by-step approach ensures that users understand and are familiar with all of the portal’s features.

Another important advantage of using guides is that they can be adjusted to suit different user levels. For example, a new user may need a more detailed introduction, while an experienced user may need a refresher on advanced features.

Tours can be customized so that all users, regardless of their level of knowledge, receive the support they need. Epicor P21 tours are available both online and in person. Many companies offer tours for new employees as part of their training programs, while others offer on-demand tours for users who need a refresher course. In addition, the Epicor Learning Center offers a number of tours that can be attended at any time.

In short, tours are an essential tool to help users familiarize themselves with the features of the Epicor P21 Customer Portal. They offer a structured and tailored learning approach and make it easier for users to navigate and use all the portal’s functions. Whether you are a new user or an experienced user, tours can be a valuable resource for mastering the Epicor P21 Customer Portal.

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