3 minute read

Epicor P21 Customer Portal: A Guide to Tutorials

Due to advances in technology, many companies are turning to ERP (Enterprise Resource Planning) software to optimize their operations. One such ERP software that has gained popularity among manufacturers and retailers is Epicor P21. This software helps businesses manage everything from inventory and sales to accounting and human resources.

One of the key features of Epicor P21 is the customer portal, which allows customers to access their account information, view order status, and track shipments. However, for new Epicor P21 users, navigating the customer portal can seem daunting. This begs the question: Are there tutorials to help users become familiar with the features of the Epicor P21 Customer Portal? The answer is a resounding yes.

Epicor offers its users comprehensive support, which also extends to the customer portal. On its website, Epicor provides access to a comprehensive Customer Portal User Guide that describes the various features and functionality available to users. This guide covers everything from registration to managing orders, invoices, and payments.

In addition to the user manual, Epicor also offers video tutorials on its YouTube channel that show step-by-step instructions on how to use the customer portal. These videos cover a variety of topics, from setting up notifications and email preferences to reviewing quotes and orders.

Moreover, Epicor regularly hosts webinars and online training for its customers, including dedicated customer portal training programs. These sessions are led by experienced trainers who provide practical guidance, practical tips, and best practices to use the portal efficiently.

On top of the resources provided by Epicor, there are also numerous online tutorials and third-party guides. This includes blogs, tutorial videos, and forums where users can ask questions and share their experiences in the customer portal.

In summary, it’s safe to say that there is no shortage of tutorials and resources to help users get familiar with the features of the Epicor P21 Customer Portal. These tutorials will help users easily navigate the portal and make the most of its features to manage their accounts efficiently. Therefore, companies that want to use this powerful tool can trust that there is enough support available to make it easier for them to get started using the customer portal.

Ready to boost sales with the Epicor P21 Customer Portal?