In today’s digital age, data security has become a top priority for companies of all sizes. As cyber threats increase, companies must take proactive steps to ensure their valuable data is protected. For companies using Epicor P21 enterprise resource planning (ERP) software, an additional layer of security is available through the use of the Epicor P21 Customer Portal.

What is the Epicor P21 Customer Portal?

The Epicor P21 Customer Portal is a secure online platform that allows customers to access account information, view order history, and track shipments. It also allows customers to place orders online and check inventory in real time. This easy-to-use portal improves the customer experience, but more importantly, ensures the security of sensitive data.

How does the Epicor P21 customer portal ensure data security?

1. Secure Data Transfer: The Customer Portal uses a Secure Sockets Layer (SSL) certificate to encrypt data during transfer, making it difficult for cybercriminals to intercept and steal confidential information.

2. Role-Based Access: Only authorized users can access specific areas of the portal, based on their assigned roles. This ensures that confidential information is only available to those who need it, reducing the risk of data breaches.

3. Personalized User Permissions: The portal administrator can customize user permissions to control the level of access to specific data. For example, a customer service representative has different access rights than a salesperson. This level of personalized user rights minimizes the risk of unauthorized access to sensitive data.

4. Firewall Protection: The customer portal is protected by firewalls, which form a barrier between the portal and the Internet, preventing unauthorized access to the data stored there.

5. Regular Software Updates: Epicor, the P21 provider, regularly updates software to fix security issues and eliminate potential threats, ensuring the latest security measures are in place.

How does the Customer Portal protect against cyber threats?

1. Strong password requirements: The portal has strong password requirements, making it more difficult for hackers to gain unauthorized access.

2. Multi-factor authentication: To add an extra layer of security, the portal also offers multi-factor authentication, which requires users to enter a one-time code sent to their registered email address or phone number.

3. Regular security audits: Epicor conducts regular security audits to identify and remediate potential system vulnerabilities.

The Epicor P21 Customer Portal offers robust data security features to protect sensitive data of both customers and storeowners alike.