Epicor P21 is a popular enterprise resource planning (ERP) software that helps businesses manage their operations and improve overall efficiency. One of the key features of the Epicor P21 is the order search function in the customer portal, which allows users to access information about their orders.

However, many users may wonder if their order history is available in the order search feature. In this blog article, we explore this topic and answer the question: Is order history available in the order search feature in the Epicor P21 Customer Portal?

First, let’s understand what the order search feature is in the customer portal. It is a self-service portal through which customers can access information about their orders, such as current status, shipping details, and delivery dates. This feature provides customers with real-time information, giving them greater transparency and control over their orders.

Now let’s move on to the main question: The answer is: Yes, the order search feature in the Epicor P21 Customer Portal provides access to order history. This means that users can see all their previous orders along with details such as order numbers, dates, and status. This information is useful for tracking orders and identifying potential problems.

However, it is important to note that the availability of order history in the customer portal may vary depending on the company’s implementation of the software. Some companies may choose to limit the information customers can access, while others may provide full access to order history.

So if you’re an Epicor P21 user and want to access your order history through the customer portal, the first step is to check with your company’s IT department or software administrator to see if this feature is available.

In addition to order history, the order search feature also allows users to view other details such as billing history, payments, and tracking information. This provides customers with a complete overview of their orders and helps them track their purchases.

In short, your order history is available in the order search feature on the Epicor P21 Customer Portal. This feature gives customers easy access to their previous orders, helping them stay informed and in control of their orders. If you are an Epicor P21 user, be sure to check with your company’s IT department to see if this feature is available in your customer portal.