In today’s fast-paced business world, staying organized and informed is critical to success. This is especially true for companies that use Epicor P21, a popular enterprise resource planning (ERP) system. Fortunately, the Epicor P21 Customer Portal allows customers to access a variety of useful features, including the order search function. In this blog post, we discuss what information customers can find when using this feature and how it can benefit your business.

The order lookup feature in the Epicor P21 Customer Portal allows customers to track their orders in real time. By entering your order number, purchase order number, or customer number, you will immediately have access to detailed information about your order. This includes the order status, estimated delivery date, and a list of all items included in the order. Customers can also view tracking number and carrier information so they can easily track the progress of their order from shipping to delivery.

But the benefits of the order search feature don’t end there. Customers can also find information about their accounts, such as invoice and payment history, open invoices, and credit notes. Additionally, they can access their purchase history, making it easy to track previous purchases and reorder previously ordered items.

One of the biggest benefits of the order search feature is that it allows for transparency and accountability. Customers can see exactly what they ordered, when it was shipped, and when it is expected to arrive. This level of transparency can help build trust between companies and their customers, leading to stronger relationships and greater customer satisfaction.

Additionally, the order search feature can help businesses improve their overall efficiency. Real-time access to order status and shipping information allows customers to plan their production and warehouse processes more accurately. This can prevent overselling, improve inventory management, and reduce delays, ultimately leading to more efficient and profitable operations.

In summary, the Epicor P21 order search feature in the customer portal provides valuable benefits to both businesses and customers. From real-time order tracking and visibility to improved efficiency and customer satisfaction, this feature enables businesses to provide unparalleled customer service. Customers can be assured that they will receive their orders on time and have all the necessary information at hand. With order search functionality, Epicor P21 helps businesses stay organized, informed, and successful.