In today’s digital world, it is common for companies to use various software solutions to optimize their operations. One of these solutions is Epicor P21, a comprehensive enterprise resource planning (ERP) system that helps companies manage their daily processes. The Epicor P21 also offers an additional tool, the Customer Portal, where customers can access their orders, prices, and other relevant information.

However, as companies continue to expand their online presence, they often face challenges integrating and customizing their systems. This is where Adobe Commerce comes into play: a leading eCommerce platform that offers businesses a robust and personalized online selling experience.

Many companies have adopted Adobe Commerce as their eCommerce solution, and those using Epicor P21 may be wondering if support is available to them for integrating the customer portal with Adobe Commerce. The answer is: Yes, support is available for customers using the Epicor P21 Customer Portal on Adobe Commerce.

Epicor has partnered with Adobe and together they offer companies comprehensive support in integrating the two systems and adapting them to their needs. Adobe Commerce primarily provides a comprehensive user guide and documentation to help businesses understand the integration process and troubleshoot any issues.

Additionally, they offer technical support via phone, email, and chat to help businesses set up the integration smoothly. Epicor also provides support through its Customer Support Center, which provides resources, training, and technical assistance. The Customer Support Center has a dedicated team of experts who are well-versed in the Epicor P21 system and can help companies successfully integrate the customer portal.

In addition to these resources, Epicor and Adobe also offer consulting services for companies that need more in-depth help with their integrations. This can include tailored development, training, and project management services to ensure a smooth and seamless integration process.

In short, businesses using the Epicor P21 Customer Portal on Adobe Commerce have a wealth of support available to help them with their integration needs. From comprehensive user guides and documentation to expert technical support and consulting services, businesses can be confident that the two systems will integrate seamlessly with support from Adobe and Epicor. This allows companies to not only streamline their operations, but also provide their customers with a personalized and seamless online experience.