2.5 minute read

Shopify Plus and Wholesale: How it Boosts Your Business

Wholesalers are thriving in today’s digital sales environment, especially given the increased demand for online shopping caused by the pandemic. Supporting these businesses starts with providing the right tools, and that’s where Shopify Plus comes in.

Shopify Plus is an enterprise-grade eCommerce platform designed to help businesses of all sizes manage B2B and B2C relationships. Shopify Plus includes many of the same features as standard Shopify, including product and inventory management, payments, shipping, and support, offering an expanded set of features designed specifically to facilitate successful B2B operations. Perhaps Shopify Plus’s most valuable tool is its automated wholesale ordering system.

This system eliminates many of the tedious formalities associated with traditional procurement, giving companies time to focus on more strategic tasks and better serve their customers. The system also enables distributed teams to collaborate on orders, offers, and invoices in real time. This has the added benefit of reducing costly miscommunications, allowing for greater efficiency in the sales process.

Additionally, Shopify Plus offers data analytics tools that help wholesalers evaluate their performance. This includes detailed reporting, performance metrics, and insight into customer preferences and behavior. This helps companies learn more about their customers and optimize their sales, marketing, and communications strategies to better serve them.

Finally, Shopify Plus has its own suite of customer support services. This includes telephone support, 24/7 email support, and even an integrated ticket management system. This makes it easier for companies to provide better customer service and quickly resolve customer issues.

Simply put, Shopify Plus offers a comprehensive range of features that help wholesalers organize their operations, retain customers, and grow their business. It optimizes communication and ordering processes, provides valuable information about customer behavior and offers comprehensive customer support services. With Shopify Plus, success in today’s digital retail environment is just a few clicks away.

Ready to grow on Shopify Plus? Silk Can Help.