Working with a Shopify Plus partner to set up your eCommerce website is a great way to ensure your store is set up efficiently and to the highest standards. However, one of the most important considerations when choosing a Shopify Plus partner is the level of ongoing support you can expect beyond the initial setup. It’s important to understand how much ongoing support a Shopify partner can provide to ensure you continue to get the most out of the partnership.

At a minimum, a Shopify Plus partner should be able to provide a variety of ongoing support services, including help with complicated ecosystem setups, ongoing advice on strategies and troubleshooting, and regular account reviews to ensure everything is working as planned.

For more complex businesses, a partner can also offer additional services such as app integrations, backend optimizations, custom software development, and even coding assistance. It’s important to remember that no two Shopify Plus partners are the same. So if you’re looking for a high level of ongoing support, it’s important to ask potential Shopify Plus partners about their approach to long-term support.

Questions to consider include: What services are offered as part of ongoing support? How flexible are they in providing support? What experiences have you had in this area? Can you provide case studies and references as proof of your experience?

Finding the right Shopify Plus partner is crucial to getting the most out of your online store and its lifetime performance. Do your research and ask plenty of questions to ensure the partner you choose is the right fit and can provide you with the level of ongoing support you need.