3 minute read

Automation Benefits with Shopify Plus

Shopify Plus is an enterprise-level eCommerce platform that helps businesses generate more sales while providing optimal customer service. It is a powerful tool that helps companies manage their entire digital ecosystem. Shopify Plus has helped businesses of all sizes grow their brands, build loyal customers, and increase online sales. With Shopify Plus, businesses can unlock a range of automation features that can reduce the need for manual data entry to complete important tasks. Here are some of the key features that Shopify Plus has to offer in terms of automation.

Order fulfillment automation: With Shopify Plus, businesses can automate order fulfillment to reduce manual work and errors associated with manual processes. They offer API-based integrations with fulfillment centers so you can automate tasks like inventory and order management. This allows you to manage customer orders cost-effectively and reduces the risk of missed orders or delayed delivery.

Payment processing automation: Shopify Plus allows you to enable payment processing automation. This enables payments to be processed and recorded securely, while also automating further activities such as order updates, customer notifications, and order tracking. Your customers can also track their orders in real time, eliminating manual effort and processing transactions quickly.

Marketing Automation: Shopify Plus offers marketing automation to inform customers about your offers and promotions while promoting your brand through targeted campaigns. It also lets you create marketing campaigns that integrate with your Shopify store and automatically send emails or text messages when a customer places an order. Additionally, Shopify Plus allows you to create and automate custom discounts and special offers to maximize customer value.

Customer service automation: With Shopify Plus, businesses can automate customer service requests and route requests directly to the appropriate customer service team, enabling them to respond quickly to customer inquiries. This can be used to improve customer service and enable faster response times and better customer service. Customer service automation also helps reduce the time and resources spent manually recording customer information.

Overall, Shopify Plus makes automation easy and affordable with a range of automated features. From streamlined payment processing to advanced marketing campaigns to automated customer service, Shopify Plus gives businesses the ability to reduce manual work, thereby increasing efficiency and, more importantly, profits.

Ready to grow on Shopify Plus? Silk Can Help.