3 minute read

How to Leverage BigCommerce to Optimize Your B2B Strategy

The business world is increasingly competitive and to stay ahead, B2B companies must optimize their online presence. BigCommerce is an eCommerce platform that can help B2B businesses achieve greater success in the online space. This platform provides businesses with robust tools to manage customers, orders, payments, shipping, and more. With BigCommerce, B2B businesses can maximize their online presence, gain greater visibility, and increase revenue.

Here are some tips for using BigCommerce to optimize your B2B strategy:

Use BigCommerce Analytics: One of the most powerful features of BigCommerce is its analytics dashboard, which gives you an overview of your store’s performance. This data helps you track how customers interact with your website, which parts of the site get the most traffic, and which products perform best. Additionally, you can use the analytics dashboard to better understand customer behavior and trends. For example, you can see which products have been added to cart most frequently and identify sales that may be falling through the cracks.

Take advantage of automation: BigCommerce allows you to create automated workflows that streamline your operations. For example, you can set up automatic marketing emails and notifications based on customer actions. This saves you time and helps build better customer relationships. You can also use BigCommerce to automate order processing and shipping, freeing up employees’ time to focus on customer service and other strategic tasks.

Use custom pricing: B2B companies often need custom pricing and discounts. BigCommerce offers advanced tools to create custom prices for specific customers or even product groups. This gives you an advantage when it comes to attracting and retaining customers.

Make the most of social networks: BigCommerce allows you to easily integrate with social networks such as Facebook, Twitter, and Instagram. This gives you the opportunity to reach a broader audience and connect with customers on a more personal level. Additionally, you can offer exclusive offers and discounts to customers who follow you on social media.

BigCommerce is a great tool to streamline operations, optimize online visibility, and increase revenue for B2B companies. By taking advantage of its powerful features and advanced customization options, you can create a successful email experience.

Ready to get started on BigCommerce? Silk Can Help.