For business-to-business (B2B) buyers, tracking order history and shipping status is critical. With the launch of BigCommerce, a powerful eCommerce platform, B2B buyers can now track their order history and shipping status directly from the platform. It allows customers to view a full history of their past orders, including details such as order number, items purchased, shipping information, and payment status. This feature allows buyers to quickly check the status of their orders and make decisions based on that.

Customers can also use BigCommerce to track their shipping status. The platform provides customers with a tracking number for their order immediately after shipment. Customers can use the tracking number to get real-time updates on the status of their shipment. In addition, customers can use the tracking information to call their wireless service provider for more detailed information if necessary.

BigCommerce also offers customers the option to reorder previous orders. This feature allows customers to quickly place repeat orders with all required information already filled out. Customers can customize the order with updates such as additional items or alternative shipping methods. Plus, BigCommerce simplifies the returns process. This allows customers to easily request and print return labels for their products when needed. This streamlines the returns process and ensures that customers get their money back in a timely manner.

Overall, BigCommerce offers B2B buyers a convenient way to manage their orders and shipping. The platform allows customers to track their orders and shipments in real time and access detailed history of previous orders. In addition, BigCommerce simplifies the ordering and returns process, making it easier for customers to do business with them.