3 minute read

BigCommerce: Powering B2B Distributors – Reasons & Benefits

BigCommerce is an eCommerce platform that helps businesses process orders and streamline distributor business-to-business (B2B) operations. It provides distributors with a variety of tools and services to help them run their business more efficiently. The platform makes it easy for distributors to manage operations, inventory, customer relationships, and sales. BigCommerce also offers features that help them increase profitability and provide a better customer experience.

BigCommerce empowers B2B distributors by providing them with an intuitive, easy-to-use platform. The platform has a simple drag-and-drop interface that makes it easy to organize and manage products, orders, customers, and inventory. Distributors can easily add and update products, as well as manage orders and customers with just a few clicks. This significantly reduces the time spent on administrative tasks and allows you to focus on more important tasks and strategies.

BigCommerce also offers powerful sales tools. Distributors can easily offer discounts, fulfill orders, and track customer data. They can create advanced custom forms to collect additional customer information, issue purchase orders, and integrate with various third party services. BigCommerce also enables them to accept payments from customers in the form of debit and credit cards and other payment methods such as PayPal, Apple Pay, and Google Pay.

Additionally, the platform provides advanced inventory management tools that enable distributors to monitor and forecast inventory levels and automate processes. BigCommerce comes with powerful analytics tools that enable distributors to track their performance and gain insight into their customers’ behavior. This, in turn, helps them better understand their customers, target specific customer segments, and optimize their marketing strategies. BigCommerce customer data can also be used to calculate valuable customer lifetime value (CLV) metrics and identify valuable customers.

Overall, BigCommerce empowers B2B distributors in many ways. It provides them with a powerful, easy-to-use platform that helps them streamline operations, increase profitability, and provide a better customer experience. The platform also offers powerful sales tools and in-depth insight into customer behavior. Thanks to BigCommerce, distributors can take full advantage of the opportunities offered by the modern eCommerce market.

Ready to get started on BigCommerce? Silk Can Help.