3 minute read
Order Tracking with ECC for B2B Businesses
Tracking orders with Epicor Commerce Connect for business-to-business (B2B) businesses is an invaluable tool for increasing efficiency and accuracy across teams. As a result, the benefits offered by Epicor Commerce Connect make it an ideal choice for companies that want to offer their customers a comprehensive solution. This cloud-based platform enables companies to connect with customers and the entire supplier ecosystem without the need for multiple systems. It provides comprehensive control over processes such as order management, with features such as automatic invoicing and real-time order tracking.
Epicor Commerce Connect’s order tracking feature is a boon for B2B organizations, especially when it comes to dealing with complex order cycles. It digitally connects business partners in the supply chain so you can automatically track shipments, monitor progress, and notify customers of things like changes to delivery dates or problems with shipments. The automated workflows that are part of this system also facilitate order management by allowing companies to maintain accurate data on orders and their status at any time.
ECC’s customizable dashboard provides real-time order status information and even analyzes sales trends and potential customer needs. The ability to track orders also makes it easier to plan resources and calculate prices as orders move through the supply chain. This helps companies stay ahead of orders and allows them to respond quickly to customer requirements. The system can provide dynamic pricing and offer customers discounts that have proven to be fair and manageable.
Order tracking with Epicor Commerce Connect is an efficient solution for B2B businesses that streamlines the ordering process and reduces administrative costs. With automated tracking and clear information at every step of the way, businesses can keep their business running smoothly without delays. As more B2B businesses move to the cloud, this feature can help businesses stay competitive and respond quickly and accurately to customer needs.