2 minute read
Integrating Applications with Epicor Commerce Connect
Integration of workflows and other applications in Epicor Commerce Connect (ECC) can improve business operations and help stakeholders get the most from their investments. With ECC, users can quickly create automated workflows and access customer information, set up inventory management, and easily configure product offerings. To maximize the benefits of ECC, different applications must be integrated into a unified system. The connection with third-party applications is one of the main advantages of ECC.
With access to APIs and webhooks, developers can further maximize the flexibility of ECC by integrating with third-party applications for tasks like order management, payment processing, or inventory tracking. This integration helps the operations team get the most out of their resources and simplifies the customer experience.
Additionally, the ability to pre-integrate data from external applications ensures transparency and automation in day-to-day processes. In addition to third-party application integrations, ECC also offers integrations with existing business systems, CRM, or ERP solutions. These integrations provide companies with a wealth of information to help them make decisions and define better processes.
Access to the collected data allows business owners to identify patterns of customer interest, correlations of non-informative data, and excess inventory availability. These detailed insights help companies make the best decisions to improve the customer experience and maximize profits. Integration with external applications also helps the company to comply with regulations. Organizations subject to laws such as HIPAA, PCI DSS, and GDPR can remain compliant by implementing integrated ECC solutions. Comprehensive integration with other tools assists companies in lawful data collection, storage, and transmission.
To take advantage of the full functionality of Epicor Commerce Connect (ECC), existing business systems and applications must integrate with ECC. This has numerous benefits, including increased automation, better customer experience, better decision making, and meeting compliance mandates. With its powerful features and integration capabilities, Epicor Commerce Connect (ECC) is the ideal solution for businesses looking to get the most out of their resources and investments.