3 minute read
Improve Scalability with Epicor Commerce Connect (ECC)
In today’s fast-paced digital world, companies must keep up with the demand for faster and more efficient processes if they want to stay in business. The growing demands of customers are putting great pressure on companies to meet expectations while ensuring the maintenance of high quality services. However, increasing scale often means quality is compromised, from losing valuable customers to not meeting their rigorous expectations. Using Epicor Commerce Connect (ECC) can help companies streamline their workflows and stay competitive.
ECC is a cloud-based workflow solution that enables companies to create and manage extended customer journeys in real time. It offers companies the ability to quickly build and deploy custom workflows that meet customers’ scalability and speed requirements. Businesses can start customizing ECC immediately to create and manage complex workflows that meet their specific business needs. Using a drag-and-drop interface, organizations can quickly customize their own end-to-end workflow. In addition, organizations can design decision nodes and activities within their workflow, providing value to customers faster and more accurately.
ECC allows companies to create solutions for potential customer needs in advance. Enterprises can embed decision points on the go by embedding business logic with no coding required. This helps companies minimize programming errors due to manual coding, thus improving scalability. In addition, ECC also provides companies with a fully managed workflow engine that can ensure that all processes are properly managed, monitored, tracked, and restarted if necessary. These capabilities help organizations eliminate bottlenecks and improve the scalability of their operations.
Using ECC can be beneficial for businesses as it improves scalability and allows them to create custom workflows quickly and easily. By implementing this workflow solution, businesses can reduce the complications and costs associated with manual coding while improving the flow of customer experiences. Additionally, companies can leverage these workflows to scale their services while increasing customer satisfaction.