3 minute read
Unlocking Efficiency: Epicor’s Integration with Interactive Product Catalogs
Businesses recognize that having an interactive product catalog is essential, but it can be challenging when your current systems aren’t set up for eCommerce or customer portals.
One solution is to integrate interactive product catalogs with Epicor, the enterprise resource planning (ERP) system widely used by manufacturers. By integrating Epicor with an interactive product catalog, businesses can create an accurate and up-to-date online catalog that streamlines the sales process and provides customers with an accurate and easy-to-use product database.
The first step is to ensure proper communication between the product catalog and Epicor, such as sharing part numbers and descriptions, stock availability, pricing, customization options, and images. The product catalog must be correctly configured to take full advantage of the integration. Configuring product codes, attributes, and specifications in the catalog is critical, and Epicor integration makes it easy to manage more products.
The next step is to configure the product catalog to handle orders from the integrated system. This includes setting the correct order statuses and other variables that will be available to customers. With Epicor, this can be done through web service integration that allows customers to place orders directly in the inventory management system. When the inventory in the product catalog is up to date, customers can use their accounts to purchase the products they need.
Based on product catalog settings, customers can customize items, manage order status, and increase efficiency by adding product catalog offers. This can potentially save time and resources as customers don’t have to wait for a sales representative to provide a quote.
Finally, Epicor’s product catalog integration gives customers quick access to up-to-date product information. This eliminates the need for manual data entry and ensures customers purchase the right product for their application. It also reduces the need for additional resources in the quoting process, making it easier and more efficient to manage customer orders.
Product catalog integration with Epicor can provide businesses with an efficient way to streamline their sales process and provide customers with an accurate and up-to-date product list. This process ensures accurate and up-to-date product information and allows customers to place orders quickly. Through advanced integration with Epicor, companies can streamline customer service, reduce manual data entry, and save time and money.